Care Coordination - Omega Healthcare

Empowering Coordinated Care

Free up physicians’ time by reducing administrative burdens while enhancing patient satisfaction.

Minimize Clinician Burnout

Committed to proactive and attentive care

With growing administrative responsibilities, providers now have less time to focus on direct patient care, making it more challenging than ever to deliver consistent, seamless experiences across the continuum.

Omega Healthcare helps close these gaps with our Care Coordination solutions. With a large contingent of US-registered nursing staff ready to partner as an extension of your team, we help provide outstanding support throughout the patient’s care journey while freeing up time for your clinicians to focus on more meaningful activities.

7M

Support calls & inbox emails annually

150+

Experience with EMR/EHR, practice management systems, and other third-party tools

1,000+

Clinically trained resources

Customer contact center

Receive calls and messages and answer patient questions

Phone & message Nurse triage

Handle administrative tasks that require clinical skill – resolving, triaging or escalating according to your protocols

Remote patient management

Leverage clinical expertise to support medication and chronic condition management outside facility walls

Outcome

Patients receive access to ongoing, personalized care with minimal friction.

Intelligent Care  Coordination Solutions

Customer Contact Center

Our staff use your system’s protocols, databases, and workflows to effectively resolve patient questions and then route them to an appropriate provider while embracing your organization’s culture to enhance the patient experience and support your brand reputation.

Phone & Message Nurse Triage

Our team of registered and licensed nurses directly manages the EHR inbox to reduce clinician workloads, alleviating administrative burdens and freeing up time for direct patient interaction.

Remote Patient Management

Our clinical resources empower patients with the support they need to manage their health needs from the comfort of their homes, including care plan and medication adherence, chronic illness follow-up, and adverse events prevention.

Provider & Member Communication

We help payers create customized, interactive communication touchpoints with their network providers and members to support positive relationships and optimal outcomes.

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Who We Help

Providers | Life Sciences

We help close gaps in care, reduce adverse events, improve outcomes, and ensure a seamless patient experience.

Hospitals & Health Systems
Large Specialty Practices
Independent Physician Groups
Ancillary and Other Providers
Life Sciences and Market Hubs
Industry Partners

Payers

Our proactive chronic care management outreach helps lower costs, improve outcomes, and create lasting change for your high-risk members.

Commercial ACA
Medicare Advantage
Managed Medicaid
Payviders & Risk-bearing Entities
Channel Partners

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Featured white paper

Struggling with Burnout?

The clinician shortage has significantly increased administrative workloads for existing clinicians, resulting in less time for direct patient care. We outline proven strategies to mitigate clinician shortages, manage inbox messages, and improve care coordination in our recent white paper.