Life at Omega Healthcare > Our purpose
Our Purpose
Empowering healthcare ecosystem
Mission
Leverage our unmatched domain expertise and technology-led solutions to empower healthcare organizations in delivering exceptional care while enhancing their financial performance
Vision
To be recognized as the leader driving transformational impact across an empowered healthcare ecosystem
Purpose
To create an empowered ecosystem that unlocks the full potential of healthcare
Behaviors that embody Omega’s values
Customer Service
Customers at the core of delivering excellence
Respect
For employees, teams, customers, investors, and the community
Empowerment
Create an environment of trust built on character and competence
Diversity
Leverage our global diversity to create an environment of equality
One Omega
Work as a global team
We create an Empowered Ecosystem that unlocks the full potential of healthcare
Empowering our
Employees
We unleash an employee’s full potential to foster mutual growth and pave the way for collective success
Empowering our
Clients
We elevate client businesses to new heights with our empowering solutions crafted to fuel growth, streamline operations, and boost profitability
Empowering our
Partners
Our interconnected ecosystem where collaboration sparks innovation and growth knows no bounds ensures mutual success and endless opportunities
Empowering our
Communities
We ignite positive change and foster inclusive growth through purposeful initiatives, paving the way for collective advancement and brighter future
Our Strength
30,000+
Skilled workforce
20+
Years of service in Healthcare
13
Delivery centers
Experience Speaks
India
Philippines
Colombia
USA
Sruthy Rajan
Director, Talent Management
“It’s been a professionally transformative journey for me at Omega Healthcare. The culture here stimulates collaboration and innovation. This has empowered me in navigating the evolving healthcare landscape to build powerful teams and conquer any obstacles in managing marketing, corporate communications, and inside-sales solutions. The environment has enabled me to implement innovative concepts to create new business opportunities.”
Bangaru Babu
VP, IT Infrastructure
“Reflecting on my journey from the inception of the company to the present day fills me with immense pride. The strategic decision of investing in scalable solutions ensured our IT capabilities would never be a bottleneck to our progress. It has empowered us to be more agile, make data-driven decisions, and offer innovative solutions to our clients, while enabling our expansion. Our IT team is now poised to harness the next wave of technological advancements to further our mission.”
Karthik Mulakaluri
Director, Talent Development
“The meticulously designed framework at Omega Healthcare empowers me to successfully drive talent development, planning, and strategy initiatives. The virtuous cycle here starts with a strong culture and is perpetuated by the unwavering commitment to people and their development. The collaborative atmosphere ensures cross-functional teams work synergistically to develop and nurture talent across verticals.”
Maya Muralidaran
Team Manager, Content Writer Internal Communications
“As a working mother, Omega has been instrumental in enabling me to maintain a healthy balance between my professional pursuits and family life, facilitating both career progression and quality personal time.”
Santosh Kesari
Country Manager
“Omega Healthcare’s global perspective has enriched my experience, exposing me to diverse markets and business practices. Mentorship from seasoned leaders has helped me hone my skills and navigate the complexities of the healthcare industry. The holistic approach to employee development coupled with hard work was pivotal in my rise to the position of country manager. It is a testament to the company’s dedication to empowering its employees to reach their full potential.”
John Doe
Director, Talent development
“I’m truly grateful for the dedication I put into our team and the meticulous approach I took in sharing detailed information during training sessions. It’s rewarding to see the impact of these efforts on our collective growth.”
Blessica
Director, Marketing
“I’m really impressed by my approach in handling the team, particularly those who are new to this account. I ensure that nobody feels left out, including myself and my teammates. I’m always there to provide assistance, especially on technical topics that may be unfamiliar to some of us.”
Jasmine
Director, Sales
“I’m absolutely thrilled with the way I conduct classes. I ensure everyone receives an optimal learning experience, tailored to their individual learning styles. Whenever anyone faces challenges, I’m there to provide assistance and support, making sure nobody gets left behind.”
Kirshnan Bengarusamy
Associate VP, Human Resources Talent Acquisition
“A proponent of empowerment-based work style myself, the people-centric approach empowered me to not only attract top-tier talent, but also to nurture and develop their skills to align with our goals and core values. This harmonious blend of people, culture, and processes have been pivotal in enabling me to lead initiatives in areas of Talent Acquisition, Talent Management, and Organizational Development with confidence and clarity.”
Ali Viqhar
Country Manager
“With over 22 years in the service industry, Ali has spent the past twelve years in pioneering new programs and establishing new operational hubs in various LATAM countries, including Guatemala, Nicaragua, Colombia, Mexico, and Jamaica. In his most recent capacity as the Geo-Head of Nearshore and Offshore Operations, Ali was responsible for providing oversight to operational sites across Mexico, Jamaica, Colombia, India, and the Philippines.”
Johan Figueiredo
Team Manager
Joan Yate
Team Manager
Lisa Phillips
SVP, HR and Compliance
“The opportunity to work with really smart, but empathetic and genuine people at Omega Healthcare has enabled me to focus on strategic initiatives within my vertical, while also fostering my professional development. The collaborative culture that encourages continuous learning and sharing of best practices has empowered me in effectively directing human resources, compliance, training, and payroll functions across the US.”
Jessica Buhse
Director, HR Administration
“Omega’s support has been instrumental in my professional growth, expanding my expertise in HRIS management, payroll, and benefits. It’s a privilege to be part of a team of dedicated HR professionals who are devoted to our collective success and the well-being of our workforce. Collaborating with diverse global partners enhances my perspective and enriches our collective impact.”
Andrea Romero
SVP Operations
“Company culture is the backbone to an organization. As I head into my tenth year working for Omega, I am proud to be part of this amazing organization that fosters a culture of teamwork. I feel energized each day working with my teammates across four different countries, all striving for the best service and outcomes for our clients.”
Ann Bailin
VP, Client Development
“I have had the opportunity to work for the firm for 24 years. It has been amazing to be a part of a firm that has had such growth organically and through acquisitions. The firm has made investments in technology, security, analytics, and resources. This has helped me differentiate our capabilities and to develop long term strategic partnerships with Revenue Cycle clients across the country. I attribute much of my success to the support from leadership and the managers that support my client’s initiatives.”